International Office

Executive Office

  • Sylvia Hopkins

    Chief Administrative Officer
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    Sylvia-Hopkins

    Sylvia Hopkins

    Chief Administrative Officer


    Sylvia provides leadership in establishing a marketing framework that strives to develop relations with key donor groups and other external audiences and stakeholders. Sylvia guides and directs the development, implementation and integration of all Make-A-Wish International strategies and activities relating to marketing, communications and public relations.

  • Jon Stettner

    President and Chief Executive Officer
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    Jon Stettner

    President and Chief Executive Officer


    Jon provides strategic leadership for the global charity and, as an officer of the International Board of Directors, works closely with its members on strategic governance issues. Jon also leads the day-to-day management of the global organization, in addition to developing and executing strategic initiatives for the ongoing sustainability and success of this leading charitable organization.

Affiliate Relations

  • Harmienke Kloeze

    Vice President, Affiliate Relations
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    Harmienke-Kloeze

    Harmienke Kloeze

    Vice President, Affiliate Relations


    Harmienke provides mentoring, training and guidance to the international affiliates. The affiliate relations team, under her leadership, offers resources to affiliates and helps to develop and implement strategic goals and objectives for the affiliates community and global organization.

  • Avril Lee

    Director, Affiliate Relations
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    Avril_Lee

    Avril Lee

    Director, Affiliate Relations


    Avril plays a critical role in the organization’s growth through her support in strengthening its presence in existing and new affiliate markets around the world. Avril conducts business management and affiliate reviews; additionally, she works to ensure affiliate compliance with Make-A-Wish International policies and adherence to country-specific requirements and laws for charitable establishment, reporting, and management. 

  • Corine Heuvelmans

    Director, Affiliate Relations - Program
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    Corine Heuvelmans

    Director, Affiliate Relations - Program


    Corine is responsible for international strategic initiatives and operational activities designed to help the affiliates to achieve the vision of granting a high quality wish for every eligible child. She enables the development of materials and processes necessary to implement the Wish Journey in the affiliates, offering support and training. She is also responsible for Wish Assists for wish children and families traveling outside the affiliate’s territory and for the organization of wish assists during special international events.

Finance and Administration

  • Peter Finley

    Vice President, Finance and Administration and Chief Operating Officer
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    Peter-Finley

    Peter Finley

    Vice President, Finance and Administration and Chief Operating Officer


    Peter provides leadership and strategic direction for the organization in the areas of finance, human resources, information technology, and business intelligence. Peter leads the finance and administration team and is responsible for the development and execution of the organization’s strategic plan, budgets, audits and financial reporting, employee and employer compliance, and technology infrastructure.

  • Abby Pontius

    Director, Finance and Administration
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    Abby Pontius

    Director, Finance and Administration


    Abby manages all accounting functions and financial reporting for the organization.  She also manages the Benchmarks of Excellence and the Affiliate Performance Database that help measure the success and transparency of the global affiliate community.
     

  • Derek Mehlhorn

    Manager, Finance and Administration
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    Derek-Mehlhorn

    Derek Mehlhorn

    Manager, Finance and Administration


    Derek manages the daily accounting of the organization. He also provides affiliate support in the areas of financial processes and reporting.
     

Fundraising

  • Michaela Felber

    Director, Corporate Alliances – Asia Pacific
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    Michaela Felber

    Michaela Felber

    Director, Corporate Alliances – Asia Pacific


    Michaela is responsible for developing new corporate partnerships across Asia and for securing cash and donations-in-kind for Make-A-Wish. As a regional representative of the Make-A-Wish International Corporate Alliances team and working closely with Make-A-Wish affiliates across 14+ countries in Asia, she crafts and executes effective new business strategies to identify significant regional and global funding opportunities.

  • Xiaohang “Wednesday” Jiao

    Manager, Corporate Alliances and Development
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    Xiaohang “Wednesday” Jiao

    Xiaohang “Wednesday” Jiao

    Manager, Corporate Alliances and Development


    Xiaohang manages relationships with individual donors and several corporate partners. Her primary focus is on donor stewardship and activation of key corporate campaigns.

Marketing

  • Ryan Katz

    Associate Director, Creative Services
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    Ryan Katz

    Associate Director, Creative Services

    Marketing


    Ryan provides design services, strategy and conceptualization to support International Office and affiliate programs. He develops the marketing and graphic/creative design templates, video editing and services to support marketing collateral needs, campaign collateral and some affiliate needs.

Technology and Innovation

  • Carly Galli

    Vice President, Technology and Innovation
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    Carly Galli

    Carly Galli

    Vice President, Technology and Innovation


    Carly is responsible for the implementation of the Salesforce CRM platform for the organization. Carly maintains relationships with customers and cross-team members to ensure technology solutions address end user needs while adhering to best practices and standardization for global scale.

  • Nancy White

    Business Analyst
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    Nancy White

    Nancy White

    Business Analyst


    oversees project management, conducts business analysis tasks, including defining, analyzing and documenting requirements, and builds technical documentation for the organization’s technology projects.