Careers and Internships

Careers


Available Positions

Head of Digital Fundraising
Department
Fundraising and Marketing
Location
Closing DateUntil Filled

Head of Digital Fundraising

 

  • Department: Fundraising and Marketing
  • Location: Hilversum, The Netherlands
  • Status: Full time - one year term with extension
  • Posting Date: Monday 5th August
  • Closing Date: Friday 23rd August
  • Salary:  Between 50,000 - 60,000 euro

 

About Make-A-Wish® International

Make-A-Wish® creates life-changing wishes for children with critical illnesses. We seek to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight their illness. Make-A-Wish is the world’s leading children’s wish-granting organization, serving children in more than 50 countries worldwide. Together, generous donors, supporters, staff and more than 45,000 volunteers grant a wish every 17 minutes, on average, somewhere in the world. Since 1980, Make-A-Wish has granted nearly 480,000 wishes to children; more than 30,000 in 2018 alone.

 

Position Summary

As Head of Digital Fundraising you will be responsible for all Digital Fundraising activities working closely with the wider Make-A-Wish International team, the Digital leads at Make-A-Wish America, and within our wider global Affiliate network.  

 

If you decide to take on the challenge, your focus will include:

  • Take the lead responsibility on the strategic operation and execution of the digital acquisition strategy for Make-A-Wish International

  • Define, objectives and KPI measures and plans on how to achieve them monthly, quarterly and yearly

  • Provide accurate and insightful digital income analysis including SalesForce,  reports and dashboard creation, web analytics and/or other platforms that we might use in the future

  • Take a key role in the budgeting and reforecasting process for the digital fundraising programme. Make investment cases for new activity and growth to support decision making across the programme and fundraising. Proactively manage budgets, monitor and report on digital fundraising campaigns to ensure digital fundraising delivers on target.

  • Day-to-day management and optimisation of digital platforms and channels that drive income and lead generation, with special focus on brand and peer-to-peer website, social channels, email

  • Development and execution of new campaigns and propositions that maximise our income potential

  • Develop, implement and manage: 

  1. a day to day and yearly content calendar to maximise brand awareness and engagement across our social media channels

  2.  yearly email calendar to maximise monetisation of our database and increase loyalty and LTV of our supporters

  • Work closely with the fundraising and digital teams to ensure online and offline fundraising campaigns are integrated and digital channels are used effectively for retention and development of supporters including Corporate Partnerships.

  • Manage relationships with digital marketing suppliers 

  • Support in the management and development of platforms and products oriented to acquire and monetise corporate business relationships

  • Line Management duties while yourself reporting into the VP of Fundraising.

 

Make-A-Wish International

On 1 July 2019, the operational office of Make-A-Wish International moved to the Mediapark in Hilversum. As an umbrella organizational unit, we're responsible for supporting all Make-A-Wish organizations outside the U.S.

From our office in the Netherlands, you work with up to 15 colleagues, as well as international colleagues based in other countries. Our working language is English, and meetings often take place digitally.

 

What We Offer

At Make-A-Wish, you work from the heart to make a fantastic initiative possible: giving children facing a critical condition the a unique experience that will transform their lives forever. As soon as you join us as our new Head of Digital Fundraising, you can expect (on a full-time basis, 38-hour week):

  • a competitive salary between €50,00 - €60,00 depending on your knowledge and experience;

  • a pension plan with Zwitserleven;

  • at least 20 days of paid leave annually;

  • holiday pay;

  • a contribution towards your health insurance policy. 

Your Qualities

If you want to work at Make-A-Wish International, it's essential that you are socially committed. It's not hard to motivate yourself in this job, once you think about the thousands of children our organization helps. You're also a self-starter with good communication skills and a high level of accuracy in execution. 

Your background includes:

  • Substantial digital fundraising or digital marketing experience, including planning, evaluating and delivering successful campaigns that drive response 

  • Line management experience

  • Proven track record of generating income 

  • Proven ability to think and act strategically, planning and evaluating activity. Ability to translate concepts into effective action plans.

  • Experience of delivering multi-media campaigns

  • Proficiency in SalesForce as CRM, other data management tools a plus 

  • Proficiency in web management and analytics, including CMSs like Drupal or WordPress, analytics like GA, hotjar, Optimisely

  • Proficient level (spoken and written) English; 

Contact Us

Would you like to do something for others? Then apply immediately for the role of Head of Digital Fundraising at Make-A-Wish International. 

 

Act quickly, applications are open until 23 August 2019. Please note: we will only accept your application if it is written in English.

 

Send CV’s to: hr@worldwish.org 

 

Disclaimer

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Donor Care Manager
Department
Location
Closing DateFriday, August 16, 2019

 

Donor Care Manager

  • Department: Fundraising and Marketing
  • Status: Full time - one year term with extension
  • Location: Hilversum, The Netherlands
  • Posting Date: Friday, 02 August
  • Closing Date: Friday,  16 August

 

Salary: 35,000 euro - 45,000 euro

 

About Make-A-Wish® International

Make-A-Wish® creates life-changing wishes for children with critical illnesses. We seek to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight their illness. Make-A-Wish is the world’s leading children’s wish-granting organization, serving children in more than 50 countries worldwide. Together, generous donors, supporters, staff and more than 45,000 volunteers grant a wish every 17 minutes, on average, somewhere in the world. Since 1980, Make-A-Wish has granted nearly 480,000 wishes to children; more than 30,000 in 2018 alone. For more information about Make-A-Wish International, visit worldwish.org.

 

Position Summary

Provide administrative support to the Fundraising & Marketing team for daily activities in the international office. Manage constituent activity in the database and assure that donations and donor/supporter activity are accurately entered and recognized through the acknowledgment and donor care process. This position manages a variety of affiliate requests, community programs and foundation proposals.

 

Responsibilities

  • Manages acknowledgment process

  • Manages all inquiries from prospects wanting to raise funds or support Make-A-Wish International

  • Supporting the development team with day to day activities

  • Maintain accurate management of donor information on Salesforce-Causeview database – acknowledging, researching, portfolio management, data entry, reporting, synching email and documents, merging and cleaning records,  coordinating with outside vendors and internal teams

  • Manage all reporting of development pipeline forecasting and income metrics in SalesForce

  • Support CEO and Senior Leadership Team  in acquisition, activation and cultivation activities for our Major Donor strategy

  • Support the Corporate Alliances team preparing materials, reports and stewardship support for corporate partnerships

  • Support the Individual Giving team with donor communication, preparation and activation of supporter journeys and reporting/dashboarding of campaign results

  • Developing donor material for individuals:

  • workplace giving, 

  • Write basic grant proposals and reports, 

  • Adapt and personalize some proposals for individual major, corporate  & foundation donors

  • Manage Combined Federal Campaign (CFC), affiliate and other community programs

  • Fostering relationships between donors and Make-A-Wish, the Make-A-Wish Affiliates, and the various entities within the Make-A-Wish organization to ensure program success

  • Updates the database and donor care manuals

  • Additional duties as assigned 

Make-A-Wish International

On 1 July 2019, the operational office of Make-A-Wish International moved to the Mediapark in Hilversum, The Netherlands. As an umbrella organizational unit, we are responsible for supporting all Make-A-Wish organizations outside of the U.S. 

From our office in the Netherlands, you work with up to 15 colleagues, as well as international colleagues based in other countries. Our working language is English, and meetings often take place digitally.

 

What We Offer

At Make-A-Wish, you work from the heart to make a fantastic initiative possible: giving children facing a critical condition the a unique experience that will transform their lives forever. As soon as you join us as our new Donor Care  Manager, you can expect (on a full-time basis, 38-hour working week):

  • a competitive salary between 35-45,000 euro, depending on your knowledge and experience;

  • a pension plan with Zwitserleven;

  • at least 20 days of paid leave annually;

  • holiday pay;

  • a contribution towards your health insurance policy. 

Your Qualities

If you want to work at Make-A-Wish International, it's essential that you are socially committed. It's not hard to motivate yourself in this job, once you think about the thousands of children our organization helps. You're also a self-starter with good communication skills and a high level of accuracy in execution. Your background includes:

 

  • Bachelor’s degree required

  • Proficient in Salesforce CRM data entry and reports 

  • Proficient in Microsoft Office software programs, especially Excel

  • Minimum 1-2 years’ experience in a business environment required

  • Exceptional customer service skills

  • Outstanding analytical skills

  •  Excellent written and verbal communication skills

  • Exceptional customer service skills – internal and external

  • Ability to handle confidential information including donors gift and constituent information  

  •  Strong organizational skills; ability to work in a constantly changing environment with ease

  •  Detail-oriented with ability to handle multiple projects under deadline pressure

  •  Must adhere to AFP Standards and Code of Ethics

  • Second language a plus

 

Contact Us

Would you like to do something for others? Apply immediately for the role of Donor Care Manager at Make-A-Wish International. 

Act quickly, applications are open until 22 August 2019.  Interviews W/C 26th August, and W/C 2nd September. Please note: we will only accept your application if it is written in English.

 

Send CV’s to: hr@worldwish.org 


 

Disclaimer

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VP Finance and Administration
Department
Finance
Location
Hilversum, The Netherlands
Closing DateMonday, July 22, 2019

 

Their wish, your work
A special job in which you indirectly make the wishes of children facing a critical condition come true. As our VP Finance & Administration, you lay the foundation for a stable financial organization. Your role is very diverse. You're responsible for managing all financial processes, and you also hold the role of CFO. You're the financial point of contact for our international affiliates, you are part of the Senior Leadership Team, and you give presentations to our organization’s Board of Directors. You're responsible for:

  • - all accounting and financial functions of the business, including tax compliance, financial reporting, budgeting and financial processes;
  • - all activities to assure compliance with applicable federal, state and local regulatory laws and rules for financial reporting in multiple countries;
  • - the audit with the external auditors;
  • - providing input to the management team;
  • - managing the Finance Administrator.
     

Make-A-Wish
We make the wishes of children facing a critical illness come true. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. These life-changing wishes replace fear with confidence, sadness with joy and anxiety with hope for children battling critical illnesses. In fact, health professionals say the wish experience is an integral part of their medical treatment plan.  This means they have a major effect on both children and their families, as well as the rest of the community involved in granting the wish. As a Foundation, we let our fantasies run wild and do everything to make a difference together. For us, children always come first. Our mission? Together, we create life-changing wishes for children with critical illnesses.
 

Make-A-Wish International
On 1 July 2019, the operational office of Make-A-Wish International moved to the Mediapark in Hilversum. As an umbrella organizational unit, we're responsible for supporting all Make-A-Wish organizations worldwide, with the exception of our American parent organization. From our base in the Netherlands, you work with around 15 colleagues, as well as international colleagues based in other cities. Our working language is English, and meetings often take place digitally.
 

What we offer
At Make-A-Wish, you work from the heart to make a fantastic initiative possible: giving children facing a critical condition a unique experience that will transform their lives forever. A 38-hour working week is preferable, although a 32-hour week is possible. As soon as you join us as our new VP Finance & Administration, you can expect (on a full-time basis):

  • - a gross monthly salary between €6,500 and €7,000, depending on your knowledge and experience;
  • - at least 20 days of paid leave annually;
  • - holiday pay;
  • - a pension plan with Zwitserleven;
  • - travel allowance;
  • - a contribution towards your health insurance policy.
     

Your qualities
If you want to work at Make-A-Wish International, it's essential that you are socially committed. It's not hard to motivate yourself in this job, once you think about the thousands of children our organization helps. You're a strong communicator and a real self-starter. You ensure smooth collaboration, and are not afraid of confronting senior leaders. To do so, you must have:

  • - a bachelor's degree or equivalent in business economics or accounting;
  • - at least 7 years' experience as a (Financial) Controller;
  • - excellent spoken and written command of (professional/technical) English.
     

Contact us
Would you like to do something for others? Then apply immediately for the role of VP Finance & Administration at Make-A-Wish International. Act quickly, applications are open until 22 July 2019. Please note: we will only accept your application if it is written in English.

Do you have any questions about this vacancy? Please don't hesitate to e-mail Simone Welters at swelters@worldwish.org or by calling +31 (0)6 54 64 42 92.

 

Disclaimer

.

Finance Administrator
Department
Finance
Location
Hilversum, The Netherlands
Closing DateMonday, July 22, 2019

Their wish, your work
Do you want to make sure the figures add up while helping grant the wishes of children battling a critical illness? As our Finance Administrator at Make-A-Wish® International, you combine both. You know why you do it. This isn't a commercially-focused job – it's rewarding work with a deeper layer. Thanks to your sharp eye and accuracy, the general ledger is always in good hands. Your experience means invoicing and documentation are also straightforward for you. You work in close collaboration with the VP Finance & Administration, with whom you form a team and to whom you report. You focus on:

  • - running the accounts payable and accounts receivable administration;
  • - preparing documentation for cash receipts and disbursements;
  • - supporting the VP Finance & Administration in month-end and year-end closing;
  • - record keeping of vendors, customers (donors), and fixed assets;
  • - generating affiliate distribution reports;
  • - compliance with domestic and international legislation relevant to your field;
  • - co-ordination with the Make-A-Wish organizations worldwide.

 

Make-A-Wish
We make the wishes of children facing a critical illness come true. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness. These life-changing wishes replace fear with confidence, sadness with joy and anxiety with hope for children battling critical illnesses. In fact, health professionals say the wish experience is an integral part of their medical treatment plan.  This means they have a major effect on both children and their families, as well as the rest of the community involved in granting the wish. As a Foundation, we let our fantasies run wild and do everything to make a difference together. For us, children always come first. Our mission? Together, we create life-changing wishes for children with critical illnesses.

 

Make-A-Wish International
On 1 July 2019, the operational office of Make-A-Wish International moved to the Mediapark in Hilversum. As an umbrella organizational unit, we're responsible for supporting all Make-A-Wish organizations worldwide, with the exception of our American parent organization. From our base in the Netherlands, you work with around 15 colleagues, as well as international colleagues based in other cities. Our working language is English, and meetings often take place digitally.

 

What we offer
At Make-A-Wish, you work from the heart to make a fantastic initiative possible: giving children facing a critical condition the a unique experience that will transform their lives forever. A 38-hour working week is preferable, although a 32-hour week is possible. As soon as you join us as our new Finance Administrator, you can expect (on a full-time basis):

  • - a gross monthly salary between €3,300 and €3,700, depending on your knowledge and experience;
  • - a pension plan with Zwitserleven;
  • - travel allowance;
  • - at least 20 days of paid leave annually;
  • - holiday pay;
  • - a contribution towards your health insurance policy.
     

Your qualities
If you want to work at Make-A-Wish International, it's essential that you are socially committed. It's not hard to motivate yourself in this job, once you think about the thousands of children our organization helps. You're also a self-starter with good communication skills and a high level of accuracy in execution. Your background includes:

  • - a degree in accounting / business administration or equivalent qualification;
  • - at least 3 years' experience as an bookkeeper, administrator or accountant;
  • - excellent spoken and written command of (professional/technical) English;
  • - experience with accounting systems. We work with Xero.
     

Contact us
Would you like to do something for others? Then apply immediately for the role of Finance Administrator at Make-A-Wish International. Act quickly, applications are open until 22 July 2019. Please note: we will only accept your application if it is written in English.

Do you have any questions about this vacancy? Please don't hesitate to e-mail Simone Welters at swelters@worldwish.org or by calling +31 (0)6 54 64 42 92.

Disclaimer

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